Cover iPhone 13 Pro Lace

Shipping times and costs

All Alberto Olivero products are made with respect for the environment and the people who create them with their hands. We prefer the "made to order" approach to "fast fashion", so we have delivery times ranging from 3 to 10 working days. This is to allow our craftsmen to guarantee our customers the quality they deserve, and to respect the territory that surrounds us.
Carrier delivery times, however, vary depending on the country and region of destination and the type of shipment chosen.

Shipping is free for the Italian territory, while in Europe, Canada and the United States for orders over 500 Euro. Below this amount, shipping costs vary depending on the destination.

See the Shipping page for more information on delivery times and costs.

Return policy

In full compliance with current legislation (see Legislative Decree No. 21 of February 21, 2014), "the consumer has a period of fourteen days to withdraw from a distance contract or negotiated off-premises, without having to provide any reason and without incurring costs."
In the specific case, therefore, the customer will have 14 solar days (the term includes both holidays and working days), which run from the day of delivery of the goods.

Recall that for personalized products is excluded the right of withdrawal and exchange, being goods made to measure and / or clearly personalized. Therefore, if you have purchased one or more customized products cannot exercise the right of withdrawal or exchange in relation to these goods.

For more information you can see the Returns and refunds page.

What is described here does not replace what is contained in the Terms and Conditions but is merely a specification of what is reported therein. For anything not covered in this section, please refer to the Terms and Conditions of Service available at the following link.